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Product Inquiry

  1. Step 1:
    Message-entry Page
  2. Step 2:
    Confirmation Page
  3. Step 3:
    Inquiry Submission Completed Page

To make an inquiry:

Please read and agree to our policy on the "Use of Personal Information" and fill in the required fields. When you're finished, click "Go to Confirmation Page."
All fields marked "required" must be filled in.

Use of Personal Information
Respecting the privacy of its customers, GEOMATEC makes the following efforts to protect personal information.

1. The Company establishes rules on the handling of personal information and endeavors to control and protect personal information appropriately through the design of an appropriate organizational structure and the dissemination of thorough knowledge of its privacy policies.
2. When the Company collects personal information from a customer, it does so only with the customer’s consent. Before collecting the personal information, GEOMATEC informs the customer of the purpose of use of the information and the GEOMATEC contact office for inquiries regarding the information.
3. Personal information on customers is used only for the purpose of providing better products and services, within the scope of the purposes of which the customers have been informed in advance. Such information is not provided or disclosed to any other parties, except in the following cases:
I. When such disclosure is required under law, regulations, or similar rules;
II. When the customer himself or herself inquires about the information;
III. When the customer has consented to such provision or disclosure in advance;
IV. When there is a need to notify a shipping company of the customer’s name, address, or other customer information to arrange the delivery of products or other items to the customer; and
V. When necessary to prevent serious harm or damage to the life, health, or property of the customer or the public.
4. In consideration of the importance of the accuracy and soundness of personal information, GEOMATEC takes measures to prevent incidents such as unauthorized access or alteration, damage, loss, or leakage.
5. When a customer desires to suspend services or check or correct personal information concerning the customer, GEOMATEC will confirm that the person making the request is indeed the customer before disclosing the information to the customer or accommodating the customer’s request to correct the personal information or suspend the services. Note that it may take anywhere from several days to approximately one month to complete procedures requested in such a case, depending on the content of the request.
6. When GEOMATEC outsources processing of personal information to an outside service provider, it controls such information appropriately by contractually requiring the service provider to prevent leakage of such information and to refrain from providing it to others.
7. In addition to complying with all laws and regulations applicable to personal information, GEOMATEC maintains efforts related to the above items, maintains activities to protect such information, reviews such efforts periodically or as needed, and makes relevant improvements.
GEOMATEC is not responsible for the standards of and details applicable to the handling of personal information on websites operated by other companies connected by links to the GEOMATEC website.
Please send any inquiries pertaining to this matter to: mailto:GEOMATEC@geomatec.co.jp

If you agree, proceed to the text-entry fields below.

Inquiry Information

Product Category

Please select the product category pertaining to your inquiry (select more than one, if applicable)

Intended Use

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Inquiry Details

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Customer Information

First Name
Last Name
Place of Employment Occupation
Company Name
Address Address Line1
Address Line2
Postal Code
Phone Number
E-mail Address

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How did you find out about GEOMATEC?
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